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cs-prep

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Synthesize CS context for QBRs.

Content & Communication#timeline#customer-success#QBR#quotes#pain-points#cs-prep#signal-synthesis
Authorjayhjenkins
Version1.0.0
Installs0

System Documentation

What problem does it solve?

This Skill compiles customer-specific meeting history, extracts signals, quotes, and pain points, and timelining feature requests to prepare for QBRs and strategic CS discussions.

Core Features & Use Cases

  • Customer-specific history synthesis: Aggregate meetings and interactions to build a coherent narrative.
  • Signal and quote extraction: Identify wins, pain points, onboarding friction, and feature requests with attributions.
  • Timeline generation: Create a chronological log of requests and events for roadmaps and discussions.
  • CS Brief generation: Produce a structured brief file suitable for distribution and review.

Quick Start

Use the cs-prep skill to generate a QBR brief by specifying the customer name and a lookback window, for example: cs-prep --customer AcmeCorp --days 90

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: cs-prep
Download link: https://github.com/jayhjenkins/ProductOSv0.2/archive/main.zip#cs-prep

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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