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contact-center/android

Official

Integrate Zoom Contact Center on Android.

Software Engineering#integration#sdk#lifecycle#android#campaign#zoom#contact-center
Authorzoom
Version1.0.0
Installs0

System Documentation

What problem does it solve?

Android apps need a seamless way to embed Zoom Contact Center capabilities—chat, video, ZVA, and scheduled callbacks—while managing lifecycle, rejoin scenarios, and channel handoffs.

Core Features & Use Cases

  • SDK surface and services: ZoomCCInterface and channel services for chat, video, ZVA, and scheduled callbacks, plus campaign support.
  • Lifecycle-driven patterns: initialize in Application.onCreate, build ZoomCCItem, and release resources during teardown.
  • Common scenarios: support chat or video engagements, ZVA, and campaign-driven flows within native Android apps.
  • Rejoin handling: maintain engagement state across app restarts or switches.

Quick Start

Initialize ZoomCCInterface in your Android app, configure a ZoomCCItem for the desired channel, and call fetchUI() to start an engagement.

Dependency Matrix

Required Modules

None required

Components

references

đź’» Claude Code Installation

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Please help me install this Skill:
Name: contact-center/android
Download link: https://github.com/zoom/skills/archive/main.zip#contact-center-android

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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