complaint-root-cause-analyzer
OfficialAnalyze complaints, find root causes.
Finance & Accounting#root cause#classification#customer service#financial services#complaint analysis#resolution suggestion
AuthorEthical-AI-Syndicate
Version1.0.0
Installs0
System Documentation
What problem does it solve?
This Skill automates the analysis of customer complaints to quickly identify their underlying root causes and suggest appropriate resolutions, improving customer service efficiency.
Core Features & Use Cases
- Root Cause Classification: Classifies complaints into 50 predefined categories across 7 domains.
- Structured Output: Provides classification, reasoning, sentiment, urgency, extracted entities, and suggested resolutions.
- Use Case: A financial institution can use this Skill to process thousands of customer complaints daily, automatically categorizing issues like 'Overdraft Charges' or 'Card Fraud' and providing agents with immediate next steps.
Quick Start
Use the complaint-root-cause-analyzer skill to analyze the complaint text provided.
Dependency Matrix
Required Modules
None requiredComponents
scriptsreferences
💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: complaint-root-cause-analyzer Download link: https://github.com/Ethical-AI-Syndicate/skills/archive/main.zip#complaint-root-cause-analyzer Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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