cm-report-devops

Files CI/CD pipeline issue reports with the DevOps team via Jira service desk.

Updated Jul 22, 2026
One-click install
npx skills add https://github.com/Trigent-Software-Pvt-Ltd/trigen-aidlc --skill cm-report-devops-trigent-software-pvt-ltd
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: cm-report-devops
Source: https://github.com/Trigent-Software-Pvt-Ltd/trigen-aidlc/tree/main/plugins/change-management/skills/cm-report-devops
Command: npx skills add https://github.com/Trigent-Software-Pvt-Ltd/trigen-aidlc --skill cm-report-devops-trigent-software-pvt-ltd

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes references (resource) components.

What problem does it solve? When a pipeline is stuck due to a suspected Komodo Monitor system bug—such as missing approval tickets, approved jobs not being retried, or a stuck gate status—developers need a structured way to escalate the issue to the DevOps team without manually composing Jira service desk requests. ## Core Features & Use Cases - Guided Issue Intake: Collects pipeline URL, observed behavior, expected behavior, prior troubleshooting steps, and related CM ticket keys through a structured interview. - Automated Submission: Attempts to create a Jira work item in the DE (DevSecOps Escalated) project via acli, with an MCP Atlassian fallback when acli is unavailable or unauthenticated. - Deep-Link Fallback: Always produces a pre-filled portal deep-link and copy-paste form content so the report can be completed manually if automation fails. - Use Case: A developer notices their pipeline has been pending for 30 minutes with no approval ticket created; they run the skill, confirm the details, and a DE ticket is filed automatically with a portal link as backup. ## Quick Start Ask the assistant to report a stuck pipeline to DevOps, providing the pipeline URL and a short description of what went wrong.

Frequently Asked Questions about cm-report-devops

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I report a stuck pipeline to the DevOps team?▼

Run the skill with the pipeline URL or a short issue description. It gathers details about what happened and what you expected, then submits a Jira work item to the DE (DevSecOps Escalated) project via acli or MCP, with a portal deep-link as fallback.

What Jira project and request type does the DevOps report use?▼

Reports go to the DE project (DevSecOps Escalated) via service desk portal 4, request type 126. Automated submission creates a plain DE work item of type 'Submit a request or incident' with the Investment Type field set to Technical Roadmap.

Does acli support Jira service desk request creation?▼

No, acli v1.3.x has no servicedesk subcommand. The skill uses 'acli jira workitem create' with an ADF-formatted description instead, which creates a plain DE issue without a JSM portal SLA clock.

What happens if acli is not authenticated when filing a report?▼

The skill does not attempt automatic login. It instructs you to run 'acli jira auth login --web' manually, or falls back to the MCP Atlassian jira_create_issue tool, and always provides a pre-filled portal deep-link.

Can DevOps approve or deny my change request through this report?▼

No. DevOps only investigates and fixes automation issues with Komodo Monitor, such as stuck gates or missing approval tickets. They cannot approve or deny change requests.