What problem does it solve? Service businesses lose clients they thought were fine and give away unbilled work they never tracked. This Skill reads your recorded meetings, message threads, and captured dashboards per client and surfaces churn signals and scope creep as dated, quoted evidence instead of a gut-feel score. ## Core Features & Use Cases - Five signal families per client: unmet promises in both directions, silence gaps against each client's own cadence baseline, scope creep with the exact quote where the ask happened, room composition changes, and payment or renewal signals. - Bands, never scores: clients are banded Green, Amber, Red, or Unknown with named evidence and receipts, deliberately refusing to emit a health score or sentiment score. - Weekly routine plus deep dives: sets up a Monday 07:30 routine that reports what changed, and runs 90-day deep dives on demand that write a ranked risk report file. - Use Case: A freelancer notices a client has gone quiet. Running the skill shows the client is 26 days past their normal 7-day contact gap, requested source-file exports two weeks ago, and has an approval open for 31 days, with one recommended action: call a named contact. ## Quick Start Ask your assistant to run a client health check across your roster to see which clients are at risk and which are accumulating out-of-scope work.
