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churn-prevention

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Cut churn with targeted cancel flows & dunning.

Marketing & Sales#dunning#retention#subscription#churn#win-back#cancel-flow#save-offer
Author1chang1
Version1.0.0
Installs0

System Documentation

What problem does it solve?

Churn Prevention helps teams reduce both voluntary churn (cancellations) and involuntary churn (failed payments) by designing effective cancel flows, offering targeted saves, and implementing proactive retention and dunning strategies.

Core Features & Use Cases

  • Cancel flow design: trigger, exit survey, dynamic save offers, confirmation, and post-cancel follow-up.
  • Proactive retention: health scoring, risk signals, and segmentation-driven interventions before churn events.
  • Payment recovery: dunning sequences, smart retries, and card updater integrations to recover failed payments.
  • Post-cancel win-back: coordinated sequencing to re-engage churned users with targeted messaging.

Quick Start

Configure a basic cancel flow with a 1-question exit survey and a single save offer for the most common churn reason.

Dependency Matrix

Required Modules

None required

Components

references

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: churn-prevention
Download link: https://github.com/1chang1/anclaw/archive/main.zip#churn-prevention

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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