catc-troubleshoot

What problem does it solve?

This Skill provides structured workflows to diagnose and resolve common network issues surfaced through Cisco Catalyst Center, escalating to pyATS for deeper CLI-level analysis when needed.

Core Features & Use Cases

• Device Unreachable Investigation: Triage devices showing as unreachable in Catalyst Center.
• Client Connectivity Issues: Diagnose why users cannot connect to the network (wired or wireless).
• Interface Down Analysis: Investigate operational down interfaces and associated errors.
• Site-Wide Outage Triage: Systematically identify the root cause of widespread connectivity loss at a specific site.
• Wireless Roaming Problems: Troubleshoot client drops and poor performance during wireless movement.
• Catalyst Center API Issues: Address potential problems with Catalyst Center's data collection and API responses.
• Use Case: A user reports they cannot connect to the network. You use this Skill to quickly check their client details in Catalyst Center, identify the access switch and port, and if necessary, use pyATS to examine the switchport configuration and authentication status.

Quick Start

Use the catc-troubleshoot skill to investigate why device 'CORE-SW-1' is unreachable in Catalyst Center.