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ShageeshanT
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cashclaw-reputation-manager

Monitor and analyze customer reviews to generate platform-ready response drafts.

Updated May 26, 2026
Search Tags:#customer experience#online reviews#response drafting#brand analytics#reputation monitoring#review sentiment
One-click install
npx skills add https://github.com/ShageeshanT/cash-claw --skill cashclaw-reputation-manager-shageeshant
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: cashclaw-reputation-manager
Source: https://github.com/ShageeshanT/cash-claw/tree/main/skills/cashclaw-reputation-manager
Command: npx skills add https://github.com/ShageeshanT/cash-claw --skill cashclaw-reputation-manager-shageeshant

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

This Skill solves the operational burden of monitoring online reviews and responding with consistently professional, specific, and empathetic messages that protect and improve a business’s reputation.

Core Features & Use Cases

  • Review discovery & aggregation: Checks major review and brand platforms, collects review content, and records whether responses already exist.
  • Sentiment and topic analysis: Classifies reviews into positive/neutral/negative, computes platform-level scores, and extracts actionable themes (e.g., support response time, delivery speed).
  • Response drafting by tier: Produces ready-to-post response drafts for negative, neutral, and (optionally) positive reviews, following strict non-generic writing rules and offline resolution guidance.
  • Reputation reporting & monitoring plan: Generates executive-ready reputation reports and, for higher tiers, prepares ongoing monitoring deliverables and trend analysis.

Quick Start

Ask your agent to run a Standard tier reputation audit and generate response drafts for Acme Corp from the last 12 months of reviews.

Frequently Asked Questions about cashclaw-reputation-manager

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I automate drafting responses to online customer reviews?▼

Automate online review responses by collecting review text and metadata, running sentiment classification, and generating unique, platform-ready drafts with concrete resolution paths for negative, neutral, and positive tiers.

What is the best way to monitor online reputation across multiple platforms?▼

The best way to monitor online reputation is to aggregate review content and social mentions from major platforms, classify sentiment, and generate executive-ready reports with trend analysis for ongoing tracking.

How do I analyze review sentiment and extract actionable themes for my brand?▼

Analyze review sentiment by classifying text into positive, neutral, or negative categories, computing platform-level scores, and extracting actionable themes like support response time or delivery speed.

Can I generate reputation audit reports for business reviews from the past year?▼

Yes, you can generate reputation audit reports by collecting review text and metadata from a specified timeframe, analyzing sentiment and topics, and assembling deliverable reports by tier.

How do I ensure automated review responses are not generic templates?▼

Ensure non-generic responses by applying strict non-generic writing rules that generate unique drafts with specific, empathetic messaging and offline resolution guidance tailored to each review.

Does online reputation management work for app stores and industry directories?▼

Yes, reputation management applies to multi-platform brand presence scenarios across review sites, industry directories, social mentions, and app stores for auditing, responding, and ongoing monitoring.

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