candidate-experience-guardrail

Identify every human affected, walk the experience chronologically including waiting and failure states, then score it against the six-dimension rubric covering agency, connection, communication, time respect, collaboration, and rejection. The audit returns a review packet with vetoes and the smallest humane improvement.

The rubric scores six dimensions from 0 to 4: agency and informed control, human connection, communication quality, time and attention respect, collaboration accountability, and dignified failure and rejection. Deceptive automation, coercion, or hidden consequential actions trigger an automatic veto regardless of average score.

Yes, the audit specifically inspects automation for deceptive personalization, synthetic empathy, coercive urgency, and hidden automation. It approves automation that removes administrative work while preserving human connection, and vetoes automation that simulates humans or pressures candidates.

Yes, dignified failure and rejection is a dedicated rubric dimension. It checks for ghosting by design, abrupt dead ends, and harmful automated rejection, requiring honest closure, appropriate reasoning, and privacy-preserving next steps for a passing score.

Do not use it as a substitute for real candidate research or usability testing, and do not treat the modeled perspective as the actual person's endorsement. Pair it with privacy and interaction-craft reviewers for complete coverage of a product change.