blameless-postmortem

Writes blameless incident postmortems with timelines, contributing factors, and tracked action items.

1|Updated Jul 3, 2026
One-click install
npx skills add https://github.com/Nandansai08/skillz --skill blameless-postmortem-nandansai08
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: blameless-postmortem
Source: https://github.com/Nandansai08/skillz/tree/main/skills/sre-incident-response/blameless-postmortem
Command: npx skills add https://github.com/Nandansai08/skillz --skill blameless-postmortem-nandansai08

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve? After an incident is resolved, teams often skip the postmortem or write one that blames individuals, lists vague action items, and gets forgotten — so the same incident recurs. This Skill structures the post-incident review so the learning is captured and the follow-through actually happens. ## Core Features & Use Cases - Artifact-based timeline reconstruction: Builds the timeline from alerts, deploys, chat logs, and dashboards, including the detection gap and decision points, rather than relying on memory. - Contributing factor analysis: Replaces "root cause: human error" with 3-6 system-level factors covering the trigger, missed defenses, slow detection, and slow mitigation. - Actionable follow-through: Enforces owned, ticketed, dated action items split into prevent/detect/mitigate, plus a class-sweep ("where else does this pattern exist?") and a 30-day completion review. - Use Case: After a 31-minute checkout outage caused by a bad config push, use this Skill to produce a postmortem that identifies four systemic factors (no schema validation, no config canary, late alerting, undocumented rollback) and four ticketed action items verified complete 30 days later. ## Quick Start Write the postmortem for yesterday's checkout outage using the incident timeline from our Slack channel and deploy logs.

Frequently Asked Questions about blameless-postmortem

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I write a blameless postmortem after an incident?▼

Start once users are restored, ideally within 48 hours. Reconstruct the timeline from artifacts like alerts, deploys, and chat logs rather than memory, quantify the impact in numbers, identify 3-6 contributing factors, and write owned, ticketed, dated action items.

What should a postmortem timeline include?▼

Include the change that armed the trap (which may predate the incident), impact start, first alert or human awareness, decision points with reasoning, mitigation, and confirmed recovery. Each row should cite its source, such as deploy logs or metrics.

When should I NOT write a postmortem?▼

Do not start the postmortem during the incident itself — use incident triage until users are restored. The postmortem begins after resolution, and near-misses also qualify since they offer the same lesson at zero user cost.

Why is "human error" not a valid root cause?▼

Humans err at a constant rate; systems determine whether errors become outages. Labeling human error as the cause stops the analysis one 'why' too early — instead ask what made the action reasonable and undetectable at the time.

How do I make postmortem action items actually get done?▼

Each action item needs a named owner, a ticket, a deadline, and a type (prevent, detect, or mitigate). Three well-specified items beat twelve aspirational ones, and a 30-day completion review keeps them from rotting in the backlog.