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account-health

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Proactive customer health scoring.

Marketing & Sales#customer success#health scoring#revops#customer retention#churn prediction#account health
Authorguia-matthieu
Version1.0.0
Installs0

System Documentation

What problem does it solve?

This Skill helps you proactively assess and manage customer account health by analyzing key metrics, enabling you to predict churn, identify expansion opportunities, and prioritize customer success efforts.

Core Features & Use Cases

  • Multi-dimensional Scoring: Integrates product adoption, support sentiment, financial status, and relationship strength into a composite health score.
  • Risk Identification: Flags accounts showing declining trends or critical risk factors.
  • Actionable Recommendations: Suggests specific interventions based on the account's health status and trend.
  • Use Case: A Customer Success Manager can use this Skill to get a quick, data-driven overview of their entire book of business, identifying which accounts need immediate attention and which are prime for expansion.

Quick Start

Assess the health for the account named 'Acme Corporation' providing their contract details, product usage, support history, and relationship status.

Dependency Matrix

Required Modules

None required

Components

references

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: account-health
Download link: https://github.com/guia-matthieu/clawfu-skills/archive/main.zip#account-health

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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